In 2019, Santander CIB's IT teams launched a transformation of their model to switch to Agility at scale. But initially only the Project / studies teams were involved in this transformation.
Alenia was therefore asked in early 2020 to adapt the organizational model to the Application Support and Infrastructure teams.
« We love working with Alenia, we believe in the work you do. We don’t have to explain to you how we work as you already know market principles »
The Application Production and Infrastructure teams were positioned in a silo, apart from the development teams. The transformation of agility at scale and the realignment of teams in business value chains required a transformation of the model. As well as a reinforcement of the Application Production expertise throughout the organization.